Resources & Support
Tips & Tricks
Whether you're looking for helpful hints or troubleshooting suggestions, you've come to the right place. Our Tips & Tricks section has everything you need to master your technology.
Need to find the right answer right now? We can take you right to the source.
From the technical to the creative, here you'll find great articles on everything from protecting your computer from viruses to writing a great brochure.
Click on the heading to download full instructions for sending files.
Our company supports QuarkExpress, Adobe Pagemaker, Adobe InDesign, Microsoft Publisher, and Microsoft Office (Word, PowerPoint, and Excel). We also support the PDF (.pdf) and PostScript (.ps) formats.
All files must be provided using special utilities within the applications for preparation for a printer:
QuarkXpress . . "Collect for Output"
Pagemaker . . . "Save for Service Provider"
Publisher . . . "Pack and Go"
or as PostScript (.ps) or PDF (.pdf) files created using Adobe Distiller.All graphic files must be provided as TIFF or EPS files. Other file formats will require conversion at an additional charge.
Full-color images and photos to be printed in 4-color process must be prepared in CMYK (NOT RGB). Spot colors should be identified as Pantone colors.
A hard copy of the document is required so we will know what your document should look like. Multicolor documents should be submitted as separations.
Microsoft Office software cannot be color separated within the application. If the documents are to be printed on a printing press, we must use special procedures and tools to separate these files; this will require an additional charge. We will attempt to match the colors as closely as possible.
Some files may require special prepress preparation so they can print properly; this may require an additional charge.
Our staff is available to assist you in preparing your files properly so we can meet your time, quality, and budget needs.
Who has time to sit down and review all those new software releases? Let our experts do it for you.
