Resources & Support

We pride ourselves on being technology experts, but we also know how frustrating technology can be. Some would say that, the closer they get to a pressing deadline, the more likely it is that their machines will give them problems.

If you've ever experienced this first hand, you know what we're talking about. Fortunately, we've compiled a comprehensive list of Tips & Tricks for overcoming these technology-induced obstacles.

You'll also find interesting articles that can help you determine how our products and services can help you achieve your goals.

• MEDIA STANDARDS
  Click on the heading to download full instructions for sending files.
  
  Our company supports QuarkExpress, Adobe Pagemaker, Adobe InDesign, Microsoft Publisher, and Microsoft Office (Word, PowerPoint, and Excel). We also support the PDF (.pdf) and PostScript (.ps) formats.
  
  All files must be provided using special utilities within the applications for preparation for a printer:
  QuarkXpress . . "Collect for Output"
  Pagemaker . . . "Save for Service Provider"
  Publisher . . . "Pack and Go"
  or as PostScript (.ps) or PDF (.pdf) files created using Adobe Distiller.
  
  All graphic files must be provided as TIFF or EPS files. Other file formats will require conversion at an additional charge.
  
  Full-color images and photos to be printed in 4-color process must be prepared in CMYK (NOT RGB). Spot colors should be identified as Pantone colors.
  
  A hard copy of the document is required so we will know what your document should look like. Multicolor documents should be submitted as separations.
  
  Microsoft Office software cannot be color separated within the application. If the documents are to be printed on a printing press, we must use special procedures and tools to separate these files; this will require an additional charge. We will attempt to match the colors as closely as possible.
  
  Some files may require special prepress preparation so they can print properly; this may require an additional charge.
  
  Our staff is available to assist you in preparing your files properly so we can meet your time, quality, and budget needs.
  
• How-To Articles
  
• Software Reviews
  
• Additional Resources